I make products people love to use.

I make products people love to use.

In my first design course, Professor Nahler—a stern, exacting Austrian who once worked alongside Dieter Rams—challenged us with an impossible task: design an airplane cockpit simple enough for any passenger to safely land the plane. Panic immediately set in. How could I, a novice designer, ever handle such complexity?

Noticing my blank page, the professor quietly advised, “Don’t overthink it.” This simple guidance not only helped me through the task, but helped me discover a principle that has defined my career ever since: great design simplifies the complex into the intuitive.

For over 20 years, I’ve embraced that lesson, turning intricate challenges into products people love to use. Driven by creativity and an enduring passion for design, I’ve built and led global teams of talented designers, researchers, and product managers. Whether in scrappy startups or Fortune 500 giants, I blend bold ideas and visionary strategy with hands-on pragmatism, always aiming for designs that not only solve substantial problems but also resonate emotionally and personally.

Discover more about my leadership philosophy & design approach →

Explore the ideas that spark my creativity and keep me inspired →


Thought Leadership: Ideas That Ignite & Inspire

Thought Leadership: Ideas That Ignite & Inspire

As an O'Reilly Media bestselling author, my books have been translated into more than a dozen languages. My published work spans multiple domains:

  • Human-centered product development and design systems
  • User experience strategy and ambient UX innovation
  • Data visualization and enterprise analytics solutions
  • Digital marketing and engagement architectures
  • Brand identity and design language systems

My Professional Journey

My Professional Journey

Mindtickle Logo

VP, User Experience & Research

2023 – 2024

Global VP, Design & User Experience

2018 – 2023
Metrodigi Logo

Head of Product Design

2010 – 2016
eBay Logo

Director of Design, Developer & Analytics Platform

2007 – 2010

Visit my LinkedIn profile →


Voicing Vision: Keynotes & Conversations

Voicing Vision: Keynotes & Conversations

I’m a speaker who transforms complex concepts into accessible, actionable insights for global audiences. My presentations at leading industry events—including Optimizely Opticon, OSCON, Digital Book World, and Frankfurt Book Fair—combine technical depth with engaging delivery that resonates long after the event concludes.

Optimizely Opticon
O'Reilly OSCON
Digital Book World

Passion Projects & Creative Ventures

Passion Projects & Creative Ventures

My passion for the arts and humanities fuels my creative spirit. Whether I’m exploring Shakespeare’s timeless works or developing innovative apps, I’m always looking to push the boundaries of what’s possible—bringing fresh perspectives to both technology and design.

I’ve published scholarly articles on Shakespearean literature, bringing analytical depth and historical perspective, also creating an education app with 30+ million downloads.